Campgrounds & Fees

At KOA and other privately operated campgrounds the nightly fees are from $10.00 - $20.00 Most of them are providing showers, electrical hook-ups, dump station, swimmingpool, laundry and a small convenience store. Government and / or National Park campground fees are ranging anywhere from $10.00 - $15.00 per night. Most of them are providing grill / fire pit, tables, outhouse and / or ranger interpretive programs.

Convenience Kits

Kits are including everything you need to make your RV vacation as comfortable as possible: Duvet, Bed Sheet, Pillow Case, Towels, Plates, Cups, Glassware, Knifes, Forks, Spoons, Pots, Pans, Bowls, Bottle Opener, Cutlery, Kettle, Spatula, Thermos, Strainer, Waste Basket, Broom, Shovel, Axe, Cleaning Rag, Rubber Gloves, Flashlight, First Aid Kit, Fire Extinguisher, Scissors, Cutting Board, Cork Screw, Cast Iron Pan. (May not be included in your rental rate – please refer to the general rental information)

Driver License / Requirements

Minimum age 25 – Maximum age 75.Additional insurance requirements may apply to drivers below 25. Please inquire. All units may be driven with your local driver license. Thus, we recommend an International Driver License in connection with your regular license. Information may change without further notice.

Driving Distances

Please calculate the daily driving distances carefully in order to enjoy your vacation intensively and without being pressured to reach your destination always at a certain time of the day. RV travel is a leisure way to explore North America’s fascinating national parks and scenic destinations. We recommend an average of 150-250 Miles per day.

Extras Available for Rent

Most rental stations are providing (additional charge) the following equipment: Baby Seats, TV, VCR, Gas BBQ, Mountain Bikes, Bike Carrier, Lawn Chairs, Toaster, Canoes and / or self inflatable boats. Advance reservation may be necessary. Should you require any of the above please inform us as soon as possible because quantity is limited.

Ferry Reservation

For your convenience we reserve ferry passages for all major routings within British Columbia, Canada’s Maritimes and Alaska’s (Inside Passage) Advance reservation are necessary.

Fuel Consumption

The average fuel consumption is as follows: (depends on individual speed & driver)a.) Truck Camper / Vans 10-16 miles/gallon: 15-20 Liter/100 Kmb.) 19 ft 9-14 miles/gallon: 17-24 liter/100 km c.) 22 ft 8-11 miles/gallon: 18-28 liter/100 kmd.) 25 ft 7-10 miles/gallon: 23-33 liter/100 km e.) 29 ft 7-10 miles/gallon: 23-33 liter/100 kmf.)  32 ft 6-8 miles/gallon: 25-35 liter/100 km

Hotel Overnights

Overseas Clients e.g. Europe, Australia etc.: Due to insurance requirements it is mandatory to overnight on your arrival day at a local hotel. No RV pick-up is allowed. Clients from Canada, USA, Latin America: You may pick up your RV on the arrival day until 3:00 pm. Thus, we highly recommend staying the first night (prior to picking up the RV) at a local hotel

Insurance

Please inquire.Standard Insurance (Included) we provide for all units a standard insurance with a self-deductible of $1500.00 - $3000.00 per accident. VIP Insurance (Optional Charge) the full coverage premium insurance provides a self-deductible of $300.00 - $1000.00 per accident. Please contact us for detailed insurance information.

Language

Multi-lingual staff is available at most rental centers to assist you. Common spoken languages are: English, French, German, Dutch, Spanish and Italian.

Luggage

Hard shell suitcases and excess luggage may be stored at the rental center. RV’s have only a limited amount of outside compartment storage space. Accordingly we recommend traveling with soft shell luggage.

Maximum Occupancy

A maximum of 6 passengers per RV are allowed. Please refer to the individual rental information for each unit. Seat belts are required for every passenger by law. We will not accept or tolerate a higher occupancy than allowed.

Minimum Rental Days

The following applies for all rentals: Low Season & High Season = 7 Days, One Way Rentals during Low Season 10 Days, High Season 14 Days

National Park Entrance Fee

A variety of discounted (multi) park passes are readily available. Please contact the appropriate national park for detailed information.

Northern Travel

A surcharge may apply for all travel adventures into the northern part of British Columbia, the Yukon and Alaska. These charges do not apply for rentals commencing in Whitehorse and Anchorage. Please refer to our general information section.

Office Hours

Most rental stations are open (Monday – Friday) from 8:00 am – 5:00 pm and on Saturday from 8:00 am – 4:00 pm. The centers are remaining closed on Sunday’s and Public or National Holidays. Thus, pick-ups are only available until 3:00 pm unless otherwise confirmed.

One Way Rental

Is available for an additional charge. Note: No one-way rentals between Canada / USA are available. Pre-Season one-way specials are available at discounts.

Orientation

We will explain the handling of the unit thoroughly prior to any departure. Please calculate with about 1.5 hours for the orientation tour, paper work and storage of your belongings. Most rental stations have multi-lingual e.g. English, French, German, Italian, Spanish speaking staff on duty. Video orientations are available at some rental center as well.

Pick up / Drop off Times

Is a mandatory charge for propane gas supply, general cleaning items, transfers and the preparation of the unit at it self. Charges are not included and may vary by each rental center.

Substitution

All rental stations are reserving the right to substitute a vehicle equivalent or larger at no extra cost. In some instances it may be necessary to downgrade a vehicle. Refunds for downgrades are limited to the price difference between the original booked unit and the one available.

Security Deposit

With Included Standard Insurance: We require a security deposit between $1500.00 - $3000.00 payable with cash, traveler checks or credit card. With Optional VIP Insurance: The Security deposit is $300.00 - $1000.00. Thus, the primary renter must have a valid credit card in his name. The deposit may be deducted at departure from the credit card and credited again back upon return of the unit. In some instances the rental center may requires only a credit card imprint.

Tour Planning Assistance

After a reservation is confirmed and the initial deposit has been paid, we provide you with a detailed 30 page tour planning RV guide which includes: Travel Distance Charts & Mileposts, Ferry Schedules, Photo Album, Weather Info and Destination Information for Alaska, the Yukon, Canada & USA. We also provide a discount booklet for reduced rates on selected sightseeing tours, camping and gift items.

Traffic Violations / Parking

Please pay your parking fees and tickets instantly. If you don’t, the ticket will be send to the rental station and here debited from your credit card. Please avoid the unnecessary inconvenience. Speed tickets are expensive and may cut a hole in your travel budget

Traffic

On highways 90-110 Km / 55-65 Miles, within cities 50 km / 35 Miles or as otherwise posted. Radar control posts are frequently used – especially in a school zone. Please drive defensively because a RV is not a racecar and may act entirely different than a regular passenger car

Transfers

Some rental station providing a courtesy pick-up service from the airport or an airport area hotel. Some others pick up for an additional charge at downtown hotels or airport areas. Please inquire.

Travel Restrictions

Vehicles are prohibited on: the Dempster Highway (except rentals from Whitehorse), the Dalton Highway (except rental from Whitehorse & Anchorage) and on dirt or logging roads. Travel to Mexico is only permitted with additional insurance. Travel through the Death Valley is prohibited during July/August. Other restrictions for highways in the lower 48’s may apply. Please Note: your insurance coverage may be void if you do so without the written permission of the rental station. A penalty charges may apply.

Winter Rental

All rented units are winterized. Snow chains, winter tires are available at extra cost. Please note: there is no interior water supply available due to the possible freeze up of the RV piping system.